By forming online learning institutes and collecting data about student progress, programs hope to improve virtual learning.
The
University of Phoenix and DeVry University have implemented systems that
run an analysis to look for troubling patterns in a student's progress.
For
many online students, the flexibility of an online degree or certification
program outweighs the possibility of a less immersive student experience.
But without having to physically walk into a classroom, an adviser’s office or a study session, experts say students who are struggling to keep up or stay interested in course work are sometimes more difficult to recognize and easier to ignore.
As a result, some programs are using innovative methods to foster an online educational experience that is more supportive, engaging, and responsive to student demands.
Among those tactics are the use of big, integrated data and analytics to help identify and support struggling students, the creation of research bodies devoted to studying online learning methods, and the development of collaborative relationships with virtual student clubs and associations.
[Learn about the debate over graduation rates for online students.]
Big Data
In an online environment, a professor may not know if a student is dropping out of courses, turning her assignments in at the last possible moment or not engaging directly with online course materials.
At the University of Phoenix and DeVry University, that's where integrated data systems come in.
Within the last two years, both for-profit institutions have implemented systems that unify data from all points across a student's online experience, run an analysis to look for troubling patterns in that student's progress and potentially alert an academic adviser if danger signs are seen.
"The system looks at everything," says Constance St. Germain, the executive dean of the University of Phoenix's colleges of humanities and sciences and social sciences. "It looks at what they're accessing in terms of textbooks. Are they posting in the classroom? How are they responding to fellow peers? Are they submitting assignments late?"
The University of Phoenix implemented its integrated data system about 18 months ago, officials said. DeVry University piloted its system last summer, and then applied it across the institution's online division this March, says vice president of operations Earl Frischkorn.
"It's data that we have naturally in the course of working with the students inside the institution," says Frischkorn, whose school is also in a data research partnership with Stanford University. "It's just that we're putting it together, and we have a little better sense of the student's situation."
[Video: Find out if your online program is legit.]
Frischkorn says it will take at least a few academic cycles before any judgments can be made on current systems' effectiveness, noting that it's one thing to identify whether a student is at risk, and another entirely to identify why, let alone solve the problem.
Further, just because a student is identified doesn't mean he or she will welcome assistance.
"You can't force anybody to get help that they don't want," St. Germain says. "The only thing you can do is make sure to reach out, to show that you care. Believe it or not, a lot of times, students just want the question, 'Is everything OK?'"
Research Centers
The University of Florida's Online Learning Institute may be in the nascent stages of its development, but its research interests show a strong focus on issues surrounding student engagement.
But without having to physically walk into a classroom, an adviser’s office or a study session, experts say students who are struggling to keep up or stay interested in course work are sometimes more difficult to recognize and easier to ignore.
As a result, some programs are using innovative methods to foster an online educational experience that is more supportive, engaging, and responsive to student demands.
Among those tactics are the use of big, integrated data and analytics to help identify and support struggling students, the creation of research bodies devoted to studying online learning methods, and the development of collaborative relationships with virtual student clubs and associations.
[Learn about the debate over graduation rates for online students.]
Big Data
In an online environment, a professor may not know if a student is dropping out of courses, turning her assignments in at the last possible moment or not engaging directly with online course materials.
At the University of Phoenix and DeVry University, that's where integrated data systems come in.
Within the last two years, both for-profit institutions have implemented systems that unify data from all points across a student's online experience, run an analysis to look for troubling patterns in that student's progress and potentially alert an academic adviser if danger signs are seen.
"The system looks at everything," says Constance St. Germain, the executive dean of the University of Phoenix's colleges of humanities and sciences and social sciences. "It looks at what they're accessing in terms of textbooks. Are they posting in the classroom? How are they responding to fellow peers? Are they submitting assignments late?"
The University of Phoenix implemented its integrated data system about 18 months ago, officials said. DeVry University piloted its system last summer, and then applied it across the institution's online division this March, says vice president of operations Earl Frischkorn.
"It's data that we have naturally in the course of working with the students inside the institution," says Frischkorn, whose school is also in a data research partnership with Stanford University. "It's just that we're putting it together, and we have a little better sense of the student's situation."
[Video: Find out if your online program is legit.]
Frischkorn says it will take at least a few academic cycles before any judgments can be made on current systems' effectiveness, noting that it's one thing to identify whether a student is at risk, and another entirely to identify why, let alone solve the problem.
Further, just because a student is identified doesn't mean he or she will welcome assistance.
"You can't force anybody to get help that they don't want," St. Germain says. "The only thing you can do is make sure to reach out, to show that you care. Believe it or not, a lot of times, students just want the question, 'Is everything OK?'"
Research Centers
The University of Florida's Online Learning Institute may be in the nascent stages of its development, but its research interests show a strong focus on issues surrounding student engagement.
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